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Opening Hours and Getting Support
Please Note: our support opening hours are 9am-5pm (CET) Monday to Friday, please bear these times in-mind as you may be on a different time zone.
From the 16th May 2010 if you purchase a product from our store you must have an active support pack (purchased separately) in order to obtain support. You must check your support pack is valid prior to logging a ticket.
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Submit Ticket
Submit a support ticket for a prompt reply from a
support representative.
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Lookup Ticket
You can view, modify, or check the status of your
existing ticket.
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KnowledgeBase
The knowledge base provides instant responses to
common questions.
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Announcements
View information of interest to you as well as effective changes.
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